← Back to history

Pipeline run

c993f5ff-0992-4bef-ac94-7987369a1e79

Pipeline LLM cost (USD)
API 1: $0.0072 API 2: $0.0001 API 3: $0.0000 Total: $0.0073

Client output enrichment

v2 Skill cluster · Nature of work · AI index · Tech stack maturity · Evidence · KRA description
SPARSE JD sources · ai_index: jd · nature_of_work: jd · tech_stack_maturity: jd
Nature of work · Customer Support / Technical Support
Handle customer technical issues by investigating, troubleshooting, and resolving them with cross-team collaboration. Build product expertise through training, and surface defects/feedback to senior engineers to improve Microsoft products.
"You review, investigate and solve customer technical issues, collaborating within and across teams"
Tech stack maturity
Mainstream Modern
AI index (0 = no AI use, 5 = totally AI-dependent · v2.1)
0.20 / 5
· Title match
Has AI skill
· AI skill (primary)
· AI skill (secondary)
· On AI team
· Builds AI products
vocab breakdown (legacy)
Assistants (×1):
Frameworks (×2):
Models / concepts (×3): Artificial Intelligence
Evidence — skills matched in JD (1)
Microsoft
Skill cluster (1 dimension groups, role-scoped)
Cross-cutting / unaligned
Microsoft
Show KRA description ↓
You review, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices You participate in communities with peer delivery roles. You develop specific technical and professional proficiency to enable you to understand and resolve customer issues, through training and readiness. You identify potential product defects and provide feedback to more senior engineers, contributing to Microsoft product improvements

Signals

Skill
Alias
KRA backend-engineer
0.46

Post-classification

Centroidupdated · n=2
Alias collision log
New-role queue
New skills captured1
New KRA capturedyes

Captured for admin review

Microsoft primary Technical Account Manager pending
R&R fragment (sim 0.00) Technical Account Manager pending

You review, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices You participate in communities with peer delivery…

Status: completed Created: 2026-05-27T13:49:49.351820Z Updated: 2026-05-27T13:50:25.763554Z API 3 duration: 2500 ms
Flow Current 3-step pipeline

1 POST /skills/extract-from-jd

2 POST /skills/extract-details

3 POST /skills/final-role-output

Role Chosen role & resolution

Technical Account Manager

domain · Tech-Adjacent CASE DOMAIN

slug: technical-account-manager · id: 130 · source: db

Domain=Tech-Adjacent; The JD centers on resolving customer technical issues, collaborating across teams, and identifying product defects, which best matches a technical customer support/account-focused role.

Matched skills

troubleshooting toolstroubleshooting practicescustomer technical issuestraining and readinessMicrosoft product improvements

Matched dimensions

Technical Customer SupportCross-functional CollaborationIssue Investigation and ResolutionProduct Defect FeedbackCustomer Enablement

Matched KRAs

review, investigate and solve customer technical issuescollaborating within and across teamsleveraging troubleshooting tools and practicesdevelop specific technical and professional proficiencyidentify potential product defectsprovide feedback to more senior engineers

Resolution: in_db — role exists in library; skill↔dim and role↔dim links saved when applicable.

0
New skills
0
Skill↔dim saved
0
Role↔dim saved
0
Skipped

Job description

With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.

Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we help customers and partners resolve their issues quickly, prevent future problems from occurring, and demonstrate new ways to achieve more from their Microsoft investment.

Within CSS, our Digital Transformation Platform (DTP) group delivers world-class support for our global customers on their digital transformation journey. We provide valuable support solutions on a wide range of technologies, including Data analytics, Artificial Intelligence and IoT, Business Intelligence and Power BI, SQL, Dynamics 365, and Power Platform, that elevate our customers’ trust in Microsoft and improve their business performance.

In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth by honing your problem-solving, collaboration and research skills, and developing your technical proficiency.

This role is flexible in that you can work up to 50% from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Response and Resolution

• You review, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices


Readiness

• You participate in communities with peer delivery roles.
• You develop specific technical and professional proficiency to enable you to understand and resolve customer issues, through training and readiness.


Product/Process Improvement

• You identify potential product defects and provide feedback to more senior engineers, contributing to Microsoft product improvements


Qualifications

Required

3+ years technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 1+ year(s) technical support, technical consulting experience, or information technology experience

• Experience with one or more Big Data or Analytics Products and Services
• Azure Data Factory
• Hadoop, Spark, Hive, Azure HDInsight, Azure Databricks
• Azure Cosmos DB, NoSQL Services, MongoDB
• Data Lake
• Cloud Streaming technologies
• Open Source Ecosystem (Linux, Apache, etc.)
• Developer Experience: Python, Scala, R
• Experience with one or more customer support, product support, technical support, IT Admin support, Consulting, systems development, product development, network operations, software engineering, or I.T. consulting, customer or technical support or consulting or end-user support.


Experience in one or more of these areas desirable

• Programming and debugging experience
• Experience in RDMS such as Microsoft SQL Server and Microsoft BI technologies including SQL Server Analysis Services, SQL Server Integration Services
• Adaptability, flexibility and the ability to do the right thing under pressure and tight deadlines
• Great interpersonal and communication skills-both oral and written-and success in partnering with groups inside and outside of Microsoft
• Self-motivated and independent thinker that routinely translates circumstances and understanding into actions that move the business forward in a measurable manner
• Ability to distill, prioritize and act on feedback from a variety of sources
• BA, BS degree


Language Qualification

English Language: fluent in reading, writing and speaking.

Minimum Requirements

3+ years technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 1+ year(s) technical support, technical consulting experience, or information technology experience

Language Qualification

English Language: fluent in reading, writing and speaking.

Product Knowledge

• Knowledge of Big Data concepts such as structured data vs unstructured data vs semi structured data
• Experience in Extract Transform Load (ETL) / Extract Load Transform (ELT) pipelines
• Expertise in Microsoft Azure Data Factory (ADF), Networking and SQL Server Integration Services (SSIS) preferred.
• Fundamental awareness of Private, Hybrid and Public Cloud. Any Azure certification is a plus
• Solid understanding of standard computer science concepts, as well as knowledge of personal computer architecture and Operating systems, e.g., Windows and Linux
• Programming and debugging skills required, with additional knowledge of JSON, XML and CSV preferred
• Knowledge and understanding of TCP/IP protocols and OSI model, with experience in troubleshooting network environments and familiarity with packet sniffers, e.g., Wireshark or Network Monitor, is preferred
• DNS, TLS and DHCP knowledge is a plus, along with Firewall and Proxy basic knowledge


Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Skills from this JD

Each row merges API 1 extraction, API 2 library match / v3 orchestration (dimensions + locked dims), and API 3 persistence tags.

Microsoft Primary New / orchestrated API 3: new canonical path (new) New / unmatched skill (orchestrated in API 2)

Skill enrichment (orchestrator / LLM)

No Stage 7 enrichment blob on this skill (orchestrator skipped enrichment).

Derived legacy fields
Category
Cloud Platforms
Sub-category
general
Skill nature
PLATFORM
Volatility
MEDIUM
Typical lifespan
MULTI_YEAR
Version strategy
UNVERSIONED

Library artifacts (this run)

Kind Detail DB id
canonical_skill_proposed Microsoft | type=Cloud Platforms subtype=general nature=PLATFORM lifespan=MULTI_YEAR
nano JD Parser — gpt-4.1-nano click to toggle
RoleTechnical Support Engineer
CompanyMicrosoft
Experience3+ years technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 1+ year(s) technical support, technical consulting experience, or information technology experience
DomainIT Services & Consulting
Location(hybrid)
JD type pass
Show raw JSON
{
  "JD_type": "pass",
  "about_company": {
    "source_marker": {
      "first_5_words": "Microsoft\u2019s mission is to empower",
      "last_5_words": "thrive at work and beyond."
    },
    "text": "Microsoft\u2019s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.",
    "word_count": 64
  },
  "archetype_override_applied": true,
  "archetype_override_matched_skills": [
    "Python",
    "XML",
    "MongoDB",
    "SQL Server",
    "Scala",
    "Power BI",
    "Hive",
    "Cosmos DB",
    "SOLID",
    "Microsoft Azure",
    "DNS",
    "Databricks",
    "Analytics",
    "NoSQL",
    "Hadoop",
    "Artificial Intelligence",
    "Network Operations",
    "Azure",
    "Cloud",
    "TLS",
    "Role",
    "SQL",
    "roles",
    "goals",
    "debugging",
    "JSON",
    "CSS"
  ],
  "certifications": [],
  "company_name": "Microsoft",
  "ctc": null,
  "domain": {
    "primary": {
      "aliases": [
        "ITES",
        "BPO",
        "Tech Consulting"
      ],
      "domain": "IT Services \u0026 Consulting"
    },
    "secondary": null
  },
  "education": [
    {
      "level": "Bachelor\u0027s",
      "qualification": "BTECH/BE - Computer Science / Information Technology (or related)",
      "raw": "Bachelor\u0027s Degree in Computer Science, Information Technology (IT), or related field",
      "requirement": "required"
    }
  ],
  "experience": {
    "max": null,
    "min": 3,
    "raw": "3+ years technical support, technical consulting experience, or information technology experience OR Bachelor\u0027s Degree in Computer Science, Information Technology (IT), or related field AND 1+ year(s) technical support, technical consulting experience, or information technology experience"
  },
  "job_locations": [
    {
      "aliases": [],
      "city": null,
      "country": null,
      "state": null,
      "work_mode": "hybrid"
    }
  ],
  "role": "Technical Support Engineer",
  "role_aliases": [
    "Support Engineer",
    "Technical Consultant",
    "Customer Support Engineer"
  ],
  "role_archetype": "Engineering",
  "roles_and_responsibilities": [
    {
      "bullet_count": 0,
      "heading": "Response and Resolution",
      "heading_was_present": true,
      "source_marker": {
        "first_5_words": "You review, investigate and solve",
        "last_5_words": "tools and practices"
      },
      "text": "You review, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices",
      "word_count": 22
    },
    {
      "bullet_count": 2,
      "heading": "Readiness",
      "heading_was_present": true,
      "source_marker": {
        "first_5_words": "You participate in communities with",
        "last_5_words": "training and readiness."
      },
      "text": "You participate in communities with peer delivery roles.\nYou develop specific technical and professional proficiency to enable you to understand and resolve customer issues, through training and readiness.",
      "word_count": 30
    },
    {
      "bullet_count": 0,
      "heading": "Product/Process Improvement",
      "heading_was_present": true,
      "source_marker": {
        "first_5_words": "You identify potential product defects",
        "last_5_words": "Microsoft product improvements"
      },
      "text": "You identify potential product defects and provide feedback to more senior engineers, contributing to Microsoft product improvements",
      "word_count": 24
    }
  ],
  "urls": []
}
API 1 — extract-from-jd click to toggle
{
  "final_skills": [
    {
      "is_primary": true,
      "skill_name": "Microsoft"
    }
  ],
  "jd_role": {
    "display_name": "Technical Support Engineer",
    "rationale": null,
    "role_aliases": [
      "Support Engineer",
      "Technical Consultant",
      "Customer Support Engineer"
    ],
    "role_archetype": "Engineering",
    "slug": ""
  },
  "nano_parsed": {
    "JD_type": "pass",
    "about_company": {
      "source_marker": {
        "first_5_words": "Microsoft\u2019s mission is to empower",
        "last_5_words": "thrive at work and beyond."
      },
      "text": "Microsoft\u2019s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.",
      "word_count": 64
    },
    "archetype_override_applied": true,
    "archetype_override_matched_skills": [
      "Python",
      "XML",
      "MongoDB",
      "SQL Server",
      "Scala",
      "Power BI",
      "Hive",
      "Cosmos DB",
      "SOLID",
      "Microsoft Azure",
      "DNS",
      "Databricks",
      "Analytics",
      "NoSQL",
      "Hadoop",
      "Artificial Intelligence",
      "Network Operations",
      "Azure",
      "Cloud",
      "TLS",
      "Role",
      "SQL",
      "roles",
      "goals",
      "debugging",
      "JSON",
      "CSS"
    ],
    "certifications": [],
    "company_name": "Microsoft",
    "ctc": null,
    "domain": {
      "primary": {
        "aliases": [
          "ITES",
          "BPO",
          "Tech Consulting"
        ],
        "domain": "IT Services \u0026 Consulting"
      },
      "secondary": null
    },
    "education": [
      {
        "level": "Bachelor\u0027s",
        "qualification": "BTECH/BE - Computer Science / Information Technology (or related)",
        "raw": "Bachelor\u0027s Degree in Computer Science, Information Technology (IT), or related field",
        "requirement": "required"
      }
    ],
    "experience": {
      "max": null,
      "min": 3,
      "raw": "3+ years technical support, technical consulting experience, or information technology experience OR Bachelor\u0027s Degree in Computer Science, Information Technology (IT), or related field AND 1+ year(s) technical support, technical consulting experience, or information technology experience"
    },
    "job_locations": [
      {
        "aliases": [],
        "city": null,
        "country": null,
        "state": null,
        "work_mode": "hybrid"
      }
    ],
    "role": "Technical Support Engineer",
    "role_aliases": [
      "Support Engineer",
      "Technical Consultant",
      "Customer Support Engineer"
    ],
    "role_archetype": "Engineering",
    "roles_and_responsibilities": [
      {
        "bullet_count": 0,
        "heading": "Response and Resolution",
        "heading_was_present": true,
        "source_marker": {
          "first_5_words": "You review, investigate and solve",
          "last_5_words": "tools and practices"
        },
        "text": "You review, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices",
        "word_count": 22
      },
      {
        "bullet_count": 2,
        "heading": "Readiness",
        "heading_was_present": true,
        "source_marker": {
          "first_5_words": "You participate in communities with",
          "last_5_words": "training and readiness."
        },
        "text": "You participate in communities with peer delivery roles.\nYou develop specific technical and professional proficiency to enable you to understand and resolve customer issues, through training and readiness.",
        "word_count": 30
      },
      {
        "bullet_count": 0,
        "heading": "Product/Process Improvement",
        "heading_was_present": true,
        "source_marker": {
          "first_5_words": "You identify potential product defects",
          "last_5_words": "Microsoft product improvements"
        },
        "text": "You identify potential product defects and provide feedback to more senior engineers, contributing to Microsoft product improvements",
        "word_count": 24
      }
    ],
    "urls": []
  },
  "rejected": false,
  "rejection_reason": null,
  "run_id": "c993f5ff-0992-4bef-ac94-7987369a1e79",
  "stage3_signals": {
    "alias_found": false,
    "alias_match_roles": [],
    "kra_match_roles": [
      {
        "display_name": "Backend Developer",
        "kra_matches": [
          {
            "kra_text": "Investigates and resolves production incidents, API bugs, and service degradation through root cause analysis, hotfixes, and post-mortems.",
            "sentence": "You review, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices",
            "similarity": 0.5854
          },
          {
            "kra_text": "Investigates and resolves production incidents, API bugs, and service degradation through root cause analysis, hotfixes, and post-mortems.",
            "sentence": "You identify potential product defects and provide feedback to more senior engineers, contributing to Microsoft product improvements",
            "similarity": 0.4112
          },
          {
            "kra_text": "Investigates and resolves production incidents, API bugs, and service degradation through root cause analysis, hotfixes, and post-mortems.",
            "sentence": "You develop specific technical and professional proficiency to enable you to understand and resolve customer issues, through training and readiness.",
            "similarity": 0.3841
          }
        ],
        "matched_count": null,
        "matched_skills": null,
        "role_id": 1,
        "score": 0.4602,
        "slug": "backend-engineer",
        "total_count": null
      },
      {
        "display_name": "Flutter Developer",
        "kra_matches": [
          {
            "kra_text": "collaborate with design, product, and backend teams",
            "sentence": "You review, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices",
            "similarity": 0.4917
          },
          {
            "kra_text": "collaborate with design, product, and backend teams",
            "sentence": "You identify potential product defects and provide feedback to more senior engineers, contributing to Microsoft product improvements",
            "similarity": 0.4557
          },
          {
            "kra_text": "support release readiness",
            "sentence": "You develop specific technical and professional proficiency to enable you to understand and resolve customer issues, through training and readiness.",
            "similarity": 0.406
          }
        ],
        "matched_count": null,
        "matched_skills": null,
        "role_id": 74,
        "score": 0.4511,
        "slug": "flutter-developer",
        "total_count": null
      },
      {
        "display_name": "Cloud Architect",
        "kra_matches": [
          {
            "kra_text": "Conducts architecture reviews, approves technical design documents, and guides engineering teams through cloud migration and modernization projects.",
            "sentence": "You review, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices",
            "similarity": 0.5286
          },
          {
            "kra_text": "Conducts architecture reviews, approves technical design documents, and guides engineering teams through cloud migration and modernization projects.",
            "sentence": "You identify potential product defects and provide feedback to more senior engineers, contributing to Microsoft product improvements",
            "similarity": 0.4475
          },
          {
            "kra_text": "Conducts architecture reviews, approves technical design documents, and guides engineering teams through cloud migration and modernization projects.",
            "sentence": "You develop specific technical and professional proficiency to enable you to understand and resolve customer issues, through training and readiness.",
            "similarity": 0.3694
          }
        ],
        "matched_count": null,
        "matched_skills": null,
        "role_id": 9,
        "score": 0.4485,
        "slug": "cloud-architect",
        "total_count": null
      },
      {
        "display_name": "Cyber Security Engineer",
        "kra_matches": [
          {
            "kra_text": "Leads security incident response investigations including forensic analysis, malware triage, containment actions, and post-incident remediation coordination.",
            "sentence": "You review, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices",
            "similarity": 0.4999
          },
          {
            "kra_text": "Performs threat modeling, security architecture reviews, and quantitative risk analysis for new product features and infrastructure changes.",
            "sentence": "You identify potential product defects and provide feedback to more senior engineers, contributing to Microsoft product improvements",
            "similarity": 0.4365
          },
          {
            "kra_text": "Defines secure engineering standards, secure coding guidelines, threat intelligence feeds, and compliance requirements for the organization.",
            "sentence": "You develop specific technical and professional proficiency to enable you to understand and resolve customer issues, through training and readiness.",
            "similarity": 0.3879
          }
        ],
        "matched_count": null,
        "matched_skills": null,
        "role_id": 5,
        "score": 0.4414,
        "slug": "cybersecurity-engineer",
        "total_count": null
      },
      {
        "display_name": ".NET Backend Developer",
        "kra_matches": [
          {
            "kra_text": "service-level technical collaboration",
            "sentence": "You review, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices",
            "similarity": 0.5023
          },
          {
            "kra_text": "defect investigation and resolution",
            "sentence": "You identify potential product defects and provide feedback to more senior engineers, contributing to Microsoft product improvements",
            "similarity": 0.4231
          },
          {
            "kra_text": "service-level technical collaboration",
            "sentence": "You develop specific technical and professional proficiency to enable you to understand and resolve customer issues, through training and readiness.",
            "similarity": 0.3915
          }
        ],
        "matched_count": null,
        "matched_skills": null,
        "role_id": 83,
        "score": 0.439,
        "slug": "dotnet-backend-developer",
        "total_count": null
      }
    ],
    "skill_match_roles": []
  },
  "stage4_decision": {
    "alias_collision_detected": false,
    "case": "DOMAIN",
    "chosen_role": {
      "display_name": "Technical Account Manager",
      "kra_matches": null,
      "matched_count": null,
      "matched_skills": null,
      "role_id": 130,
      "score": 0.91,
      "slug": "technical-account-manager",
      "total_count": null
    },
    "confidence": 0.91,
    "is_new_role": false,
    "llm2_fired": false,
    "llm2_reasoning": null,
    "matched_dimensions": [
      "Technical Customer Support",
      "Cross-functional Collaboration",
      "Issue Investigation and Resolution",
      "Product Defect Feedback",
      "Customer Enablement"
    ],
    "matched_kras": [
      "review, investigate and solve customer technical issues",
      "collaborating within and across teams",
      "leveraging troubleshooting tools and practices",
      "develop specific technical and professional proficiency",
      "identify potential product defects",
      "provide feedback to more senior engineers"
    ],
    "matched_skills": [
      "troubleshooting tools",
      "troubleshooting practices",
      "customer technical issues",
      "training and readiness",
      "Microsoft product improvements"
    ],
    "new_role_display_name": null,
    "new_role_slug": null,
    "queued": false,
    "reasoning": "Domain=Tech-Adjacent; The JD centers on resolving customer technical issues, collaborating across teams, and identifying product defects, which best matches a technical customer support/account-focused role.",
    "sub_role": null
  },
  "stage5_updates": {
    "centroid_n_after": 2,
    "centroid_updated": true,
    "collision_log_id": null,
    "new_kra_attached": {
      "best_kra_similarity": 0.0,
      "queue_id": 235,
      "r_and_r_preview": "You review, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices\n\nYou participate in communities with peer delivery",
      "role_display_name": "Technical Account Manager",
      "role_slug": "technical-account-manager",
      "status": "pending"
    },
    "new_skills_attached": [
      {
        "is_primary": true,
        "queue_id": 5106,
        "role_display_name": "Technical Account Manager",
        "role_slug": "technical-account-manager",
        "skill_name": "Microsoft",
        "status": "pending"
      }
    ],
    "queue_entry_id": null,
    "v3_pipeline_triggered": false,
    "v3_role_slug": null,
    "v3_run_id": null
  }
}
API 2 — extract-details
{
  "alias_matches": [],
  "candidate_roles": [],
  "chosen_role": {
    "display_name": "Technical Account Manager",
    "id": 130,
    "rationale": "Domain=Tech-Adjacent; The JD centers on resolving customer technical issues, collaborating across teams, and identifying product defects, which best matches a technical customer support/account-focused role.",
    "role_archetype": null,
    "slug": "technical-account-manager",
    "source": "db"
  },
  "dimensions": [],
  "input_final_skills": [
    "Microsoft"
  ],
  "input_llm_skills": [
    "Microsoft"
  ],
  "new_aliases_persisted": 0,
  "run_id": "c993f5ff-0992-4bef-ac94-7987369a1e79",
  "skills_detail": [
    {
      "aliases_in_db": [],
      "canonical": null,
      "dimensions": [],
      "input_skill": "Microsoft",
      "matched_via": null,
      "new_alias_persisted": false,
      "new_alias_text": null,
      "new_skill_meta": {
        "derived": {
          "category": "Cloud Platforms",
          "skill_nature": "PLATFORM",
          "sub_category": "general",
          "typical_lifespan": "MULTI_YEAR",
          "version_strategy": "UNVERSIONED",
          "volatility": "MEDIUM"
        },
        "enrichment": null,
        "keep_log": [],
        "locked_dimensions": [],
        "merge_log": [],
        "placed": null,
        "relationships": null,
        "skill_id": "microsoft",
        "split_log": [],
        "typed": null,
        "warnings": []
      },
      "source_tag": "llm",
      "was_in_llm_skills": true
    }
  ],
  "unmatched_skills": [
    "Microsoft"
  ]
}
API 3 — final-role-output
{
  "chosen_role": {
    "display_name": "Technical Account Manager",
    "id": 130,
    "rationale": "Domain=Tech-Adjacent; The JD centers on resolving customer technical issues, collaborating across teams, and identifying product defects, which best matches a technical customer support/account-focused role.",
    "role_archetype": null,
    "slug": "technical-account-manager",
    "source": "db"
  },
  "chosen_role_resolution": "in_db",
  "final_input_skills": [
    {
      "skill": "Microsoft",
      "tag": "new"
    }
  ],
  "llm_cost_api1_usd": null,
  "llm_cost_api2_usd": null,
  "llm_cost_api3_usd": null,
  "llm_cost_total_usd": null,
  "persistence": {
    "items": [],
    "new_skills_created": 0,
    "role_dimension_saved": 0,
    "skill_dimension_saved": 0,
    "skipped": 0
  },
  "planner_output": null,
  "run_id": "c993f5ff-0992-4bef-ac94-7987369a1e79"
}

LLM Calls

Every model call made for this run, in pipeline order. Click a card to see the model's response.

Loading…